We had lunch here. Their soup and salad bar was very nice with a wide range of items on it. There were 4 soups offered and lots of delicious items to add to your salad.
The staff is very slow. It took a long time to be seated even though many tables were open. The folks bussing tables were slow & easily distracted. Took one person over 10 minutes to clear one table. Food on the breakfast bar was awful, except for the bacon. On a positive note, our waitress, Anna, was efficient. This is the only positive and I do not recommend this location to others.
Fast service and great tasting food. You guys are doing what other places should be doing.
They only get a star cause of cleanliness. Perch was greasy & tasted like swamp water..sent it back. Country fried steak was thin & greasy. Mashed potatoes nasty with burnt bacon crumbs. Cinnamon apples just not right. Then when paying bill cashier charged us $10 over the ticket.. had to make her pull ticket out to prove it. Didn't trust her to credit it back so took the 10.
Awful service, awful food. I don't expect a lot from a chain family resturaunt but this was a terrible experience, the staff seemed inexperienced and the food was nearly inedible. If you can't make hash browns, then clearly the culinary field is not in your wheelhouse.
Big Boy Restaurant is a US Restaurant based in South Haven, Michigan. Big Boy Restaurant is located at 261 73rd St, South Haven, MI 49090, USA.
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