Staff was very friendly, clean & modern rooms. Pool & hot tub were well kept & clean. Complimentary breakfast was a real plus! Would definitely stay here again.
The one star I’m giving is for the front desk attendant, she was very helpful with assisting me with switching my hotel rooms 3 different times. First room had hair on the bed and pillows. That was noticed do to me doing my bed bug check, that’s one thing the rooms didn’t have. Second room had ants dead and alive on bed and in tables. Third room had spots all over the sheets the throw blanket and a spider was crawling right across my phone on the in table. Very disappointed in my stay I will never stay again.
They did some upgrading to the rooms and most the employees are nice. They need to stop the other guests/visitors from bugging guest's for money and rides. I know of the people so I know the money is not going to a good cause.
Breakfast area is quite small and the biscuits were like sawdust. Beds are still box spring based and not very comfortable. On the positive side rooms are good size and have a microwave and a sizable refrigerator. Location is very convenient to freeway and not too far from South Haven.
Great hotel. Great price. The rooms were clean and updated. The breakfast was small, but adequate. The mattress could use a replacement, but 8/10 would stay again.
Baymont Inn Suites Conference Center South Haven is a US Lodging based in South Haven, Michigan. Baymont Inn Suites Conference Center South Haven is located at 1555 Phoenix St, South Haven, MI 49090, USA.
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